Senior Internal Accountant- Global BPO Operations

Industry: Business Process Outsourcing (BPO) & Professional Services

Location: Remote- OH Preferably

Reports to: CEO

Role Overview:
In the BPO industry, our "product" is our people and their time. As a Senior Internal Accountant, you will manage the financial complexities of a high-volume, global service delivery model. Your role is unique: you aren't just managing books; you are tracking the profitability of global delivery locations, managing complex intercompany cross-charges for labor, and ensuring that our global footprint remains compliant with diverse tax and labor regulations.

Key Responsibilities:
Intercompany & Transfer Pricing: Manage the month-end billing between our offices. Ensure all intercompany service fees are recorded accurately. Coordinate/assist in the annual transfer pricing audit

Workforce & Utilization Analysis: Partner with HR and Operations to reconcile payroll across different geographies. Analyze "Cost per Seat" and "Utilization Rates" to provide insights into regional profitability.

Revenue Recognition: Oversee billing for varied contract types, including FTE-based (Full-Time Equivalent), transaction-based, and outcome-based pricing models.

Global Statutory Compliance: Coordinate manual recording of journal entries with local Accounting Firm. Manage/assist month-end closing process in coordination with local Accounting Firm. Coordinate with local accounting and tax partners to ensure compliance with all federal and local taxes. Manage year end external audit with External Audit firm. Coordinate with local accounting firm the annual filing with SEC of all required reports

Forecasting & Budgeting: Assist in the annual budgeting process.

Leadership: manage Operations Finance, and Payroll teams

Required Qualifications:
Education: Bachelor’s Degree in Accounting or Finance.
Experience: 5+ years of experience, ideally within a BPO, Shared Services, or Global Consulting firm.
Technical Skills: Advanced proficiency in Global Accounting and Payroll systems.
Regulatory Knowledge: Strong understanding of US GAAP/IFRS and basic knowledge of international labor/tax laws.
Analysis: Expert-level Excel/Google Sheets (Power Query, Data Modeling) to handle high-volume transaction data.

Preferred Attributes:
Multi-Currency Mastery: High comfort level managing "functional" vs. "reporting" currencies and calculating FX gains/losses.

Operational Curiosity: A desire to understand the "why" behind the numbers—e.g., why a specific delivery center's margins are fluctuating.

Communication: Ability to bridge the gap between "Corporate HQ" and "Local Operations" across different cultures.

Why Join Our Team?
Working internally for a BPO offers a masterclass in global business. You will gain exposure to international tax, complex labor laws, and high-scale financial automation that few other industries can provide.